Comments on: How To Handle A Controversy http://identitypr.com/blog/2010/06/how-to-handle-a-controversy/ Leave a mark. Fri, 27 Jan 2012 18:39:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Nikki Stephan http://identitypr.com/blog/2010/06/how-to-handle-a-controversy/comment-page-1/#comment-1544 Nikki Stephan Thu, 03 Jun 2010 21:00:07 +0000 http://identitypr.com/blog/?p=2610#comment-1544 Absolutely! It's never easy to own up to a mistake in a crisis situation, but it's always the best course of action in the long run. I admire Jim for admitting he was wrong and going out of his way to apologize to Armando. History has shown that customers often still support companies that make big mistakes but also accept blame and find a way to fix the situation. Absolutely! It’s never easy to own up to a mistake in a crisis situation, but it’s always the best course of action in the long run. I admire Jim for admitting he was wrong and going out of his way to apologize to Armando.

History has shown that customers often still support companies that make big mistakes but also accept blame and find a way to fix the situation.

]]> By: Nikki Stephan http://identitypr.com/blog/2010/06/how-to-handle-a-controversy/comment-page-1/#comment-2094 Nikki Stephan Thu, 03 Jun 2010 21:00:00 +0000 http://identitypr.com/blog/?p=2610#comment-2094 Absolutely! It's never easy to own up to a mistake in a crisis situation, but it's always the best course of action in the long run. I admire Jim for admitting he was wrong and going out of his way to apologize to Armando. History has shown that customers often still support companies that make big mistakes but also accept blame and find a way to fix the situation. Absolutely! It’s never easy to own up to a mistake in a crisis situation, but it’s always the best course of action in the long run. I admire Jim for admitting he was wrong and going out of his way to apologize to Armando.

History has shown that customers often still support companies that make big mistakes but also accept blame and find a way to fix the situation.

]]> By: Tom Nixon http://identitypr.com/blog/2010/06/how-to-handle-a-controversy/comment-page-1/#comment-1543 Tom Nixon Thu, 03 Jun 2010 20:01:29 +0000 http://identitypr.com/blog/?p=2610#comment-1543 Right on. I should've include that in my original post, but you put it perfectly. Right on. I should’ve include that in my original post, but you put it perfectly.

]]> By: Tom Nixon http://identitypr.com/blog/2010/06/how-to-handle-a-controversy/comment-page-1/#comment-2093 Tom Nixon Thu, 03 Jun 2010 20:01:00 +0000 http://identitypr.com/blog/?p=2610#comment-2093 Right on. I should've include that in my original post, but you put it perfectly. Right on. I should’ve include that in my original post, but you put it perfectly.

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