Posted on May 14th, 2009 in crisis management, Public Relations, social media, social networking, Web, Web 2.0
I guess Twitter is human after all. The seemingly unbreakable social media darling reveals chinks in its armor, following in the footsteps of its largest “competitor,” Facebook, with a questionable business-decision-turned-PR-blunder of its own. (For Facebook examples, see here and here.) It’s pretty clear that many don’t like change, even in the fast-paced and evolutionary [...]






